TERMS & CONDITIONS / SHIPPING
RETURNS / MISSING ITEMS / DAMAGES
- No returns, refunds or exchanges on books, packets, or finished products. Please make sure you are not duplicating any book or pattern that you may already have before ordering.
- Any item being returned must obtain authorization before a refund or credit can be given. Refunds will be issued by check after the item(s) is returned.
PLEASE inspect package upon arrival. Any missing items or damages must be reported within 7 days upon receiving order or no replacements or missing items will be shipped.
- Payment for online orders is by credit card only.
- Orders will be shipped upon receipt of payment.
- Paypal: payments may be made through PayPal's Secure Payment processor. The shopping cart will direct you to the Secure Payment processor at PayPal and will send me an email message when your payment is made. The order will then be processed and mailed.
- Paypal is available to most International customers as well, Go to https://www.paypal.com and click on the Worldwide link to see if your country is in PayPal's International system and to open an account. There is sometimes a small fee for first-time use for international customers for PayPal to verify your credit card information.
All orders are payable in US funds only, and are sent upon receipt of payment. Personal checks, money orders, and International Postal Money Orders are not accepted for online ordering. Personal checks and money orders are available for phone orders.
Orders will be shipped First Class Mail or FedEx ground. *
Prices, product availability and Terms subject to change without notice.
- Orders are shipped 3-5 business days from the date the order is placed.
- Our cart estimates your shipping charge based on your zip code, postal zone and country.
*International Orders have a minumum of $9. [global priority envelope]