TERMS & CONDITIONS / SHIPPING
RETURNS / MISSING ITEMS / DAMAGES
- No returns, refunds or exchanges on books, packets, or finished products. Please make sure you are not duplicating any book or pattern that you may already have before ordering.
- Any item being returned must obtain authorization before a refund or credit can be given. Refunds will be issued by check after the item(s) is returned.
PLEASE inspect package upon arrival. Any missing items or damages must be reported within 7 days upon receiving order or no replacements or missing items will be shipped.
PAYMENT METHODS- Payment for online orders is by credit card only.
- Orders will be shipped upon receipt of payment.
- Paypal: payments may be made through PayPal's Secure Payment processor. The shopping cart will direct you to the Secure Payment processor at PayPal and will send me an email message when your payment is made. The order will then be processed and mailed.
- Paypal is available to most International customers as well, Go to https://www.paypal.com and click on the Worldwide link to see if your country is in PayPal's International system and to open an account. There is sometimes a small fee for first-time use for international customers for PayPal to verify your credit card information.
All orders are payable in US funds only, and are sent upon receipt of payment. Personal checks, money orders, and International Postal Money Orders are not accepted for online ordering. Personal checks and money orders are available for phone orders.
Orders will be shipped First Class Mail or FedEx ground. *
Prices, product availability and Terms subject to change without notice.
- Orders are shipped 3-5 business days from the date the order is placed.
- Our cart estimates your shipping charge based on your zip code, postal zone and country.
*International Orders have a minumum of $9. [global priority envelope]
PRIVACY POLICY
We respect your privacy. We do not collect any personal information when you visit our website unless you enter it specifically in a form, though certain non-personal information is collected automatically by our statistics program when you visit our website. This information does not identify you personally. All information that you provide is held in strict confidence. We will not share, sell or otherwise distribute your email, phone number, home or business address or any other personal information about you with any outside agencies, except for authorized law enforcement organizations.
Cookies
Your computer will store your profile information and let you retrieve it when you visit our site if you choose to do so. This is called a cookie and sits in your web browser directory. This enables you to make multiple purchases without retyping the information. The "Remember Me" on the bottom of our shipping information form creates this type of cookie.
The Shopping Cart
The shopping Cart generates a temporary cookie to track your progress through the store and keeps you unique from other customers. This type of cookie is deleted as soon as you leave our store. Cookies do not store credit card information. Otherwise, all information is dropped from our server.
We collect only the information necessary to process an order or to deliver products. We use PayPal's secure server as a 3rd party payment processor so we never see your credit card information.
Subscriber Information
Your information is entered to a 3rd party Mailing company (MailChimp) and you have the option on every email/newsletter to unsubscribe or to change your notifications.
Other Information
The contents of this website and the items sold are presented in good faith and have been checked for accuracy; however, no warranty is expressed or implied nor are successful results guaranteed.
All references in this website to specific commercial products, processes or services are for the information and convenience of our customers and those just browsing our site. Any use of corporation, firm or trade names are for your information and convenience and may not constitute endorsement, recommendation or favoring by Brenda Stewart.
Links to Other Sites
Our website may have links to partners and other sites. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site
We reserve the right to modify this Privacy Policy at any time